Refunds/Returns:

Returns/Exchanges within 15 days are considered only when an email request is made with valid description of the reason for return/exchange.
Return address will be provided once we receive an email.
Items can be returned within 15 days from the date of purchase. Original shipping cost is non refundable.
Once the item reaches us and is in the original form sent, we will process refunds to the original form of payment.
Refunds would take 5 to 7 business days to appear on your statement.
Customer satisfaction is our Utmost motto and we strive to provide the best shopping experience!

Phone: 415-322-9888 with questions with your returns/exchanges
Email: nilasjewelryandmore@gmail.com